Karin Hurt

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Post date: August 20, 2020
If you’re looking to build a courageous culture, where people speak up, share ideas and advocate for your customers, start by eliminating the toxic leadership behaviors crushing engagement and burning out your team.   In our recent research on courageous cultures, conducted with the University of...
Post date: December 3, 2019
When most managers are asked how often their employees suggest creative, empathetic and customer-focused solutions, the answer is often “not nearly enough.” Many of today’s business leaders genuinely believe they foster an open environment that encourages employees to speak up; yet, they are...