Jen Stroud

Results 1 - 10 of 12
Post date: June 28, 2018
You know Frequently Asked Questions (FAQs), one of the oldest and most rote tasks in the web builder’s playbook. I’m here to tell you that if you’re in Human Resources and building a knowledge base for your employees to use: Ditch those FAQs.   Instead of making assumptions about what information...
Post date: September 25, 2017
From conversations with HR leaders over the past three years, I discovered many are so bogged down with unstructured work that it’s hard to drive consistent strategic value in their organizations. The function they manage is overwhelmed with service requests moving back and forth between employees...
Post date: March 17, 2017
I once worked for organization where most employees exiting said their reason for leaving was because it was just too difficult to be an employee there. Wow! Too difficult to be an employee? As HR professionals, we hear concerns about managers, pay, or even leadership as reasons people leave. Those...
Post date: July 26, 2017
While standing in line the other day, I heard the question, “How do you like working in HR these days?” Her response? She was enjoying her job more than ever because her company had invested in technology that enabled her team to automate most of their administrative work and reduce a large...
Post date: February 11, 2016
What could you accomplish if you didn't have to spend nearly 12 hours every week on mundane administrative tasks like replying to emails, answering phone calls, and updating spreadsheets? What strategic, high-value projects and initiatives would you be able to devote your energy to? The common...
Post date: January 28, 2016
Can you imagine arriving for your first day of work, full of excitement and eager to dive into your new responsibilities, only to discover everyone has apparently forgotten you were coming?   Sounds like the premise of a TV sitcom, but sadly, that's exactly what happened to me several years ago....
Post date: October 12, 2017
I read an analogy in “It’s Time for a Second Playbook:  HR’s Leadership Role in Transformation” (People + Strategy, Summer 2017) that resonated with me as I consider the workplace of the future.    A CEO commented to P+S, “We’re a planning organization.  For nearly 100 years, we’ve known how to...
Post date: May 19, 2017
Recently, I had a conversation at the birthday party of my five-year-old daughter’s friend. I spoke with other parents about how different kindergarten is today compared to when we were 5 years old. As I recall, and as my mom confirms, kindergarten used to be about learning our shapes and colors,...
Post date: January 19, 2017
When it comes to providing top of the line service for employees, HR leaders understand all too well the complexities involved. From developing key employment strategies and initiatives to managing benefit plans and technology investments, today’s HR executives are responsible for ensuring that all...
Post date: February 4, 2016
HR is a people business. We help our people deal with a wide range of issues and problems, from simple tasks such as asking for vacation days to the complicated and very emotional challenges life throws at us, both at work and at home. We strive to establish one-on-one relationships because we want...