culture

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Post date: August 18, 2017
Why is it that when testing out a concept for a new restaurant, people are willing to spend more money if the restaurant is named Studio 97 rather than Studio 17? How is it that a tall person with a deep voice is perceived to be more capable than someone who is shorter with a higher voice? How come...
Post date: February 22, 2017
Have you ever sensed that, when it comes to getting humans to work together effectively, many “innovative” HR solutions do nothing but imperfectly reinvent the wheel?   If so, you’re in good company. Garry Ridge is president and CEO of WD-40 Company. My passion is workplace culture building, and I...
Post date: April 19, 2016
Stories about companies losing their market dominance often concentrate on the technology-disruption angle (e.g. how Apple’s iPhone destroyed Nokia’s mobile business). The same is true when new players shake entire sectors (e.g. how Uber’s app is causing havoc to the taxi industry). However, the...
Post date: May 29, 2018
Values-based leadership is now widely accepted. Executives understand that liberating people to live shared values at work forges stronger business results. Yet, when it comes to the nuances involved in building values-based cultures, most leaders’ knowledge is simply incomplete. Here are three...
Post date: January 14, 2016
Have you ever spent time with a company that has a really strong safety culture?  Strong safety cultures are woven into employee actions as naturally as the way we breathe in and out. Even as a supplier, you feel the safety imperative—from gentle reminders to hold hand rails when walking down a...
Post date: September 14, 2016
How good is the quality of your work culture? Do senior leaders understand culture? Even more important, do they understand the condition of your current culture and senior leaders’ responsibility in refining that culture? At most organizations, executives don’t pay much attention to culture. Their...
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Post date: May 5, 2017
At Patagonia, an outdoor apparel company based in Ventura, Calif., preserving and protecting the environment is a core value.  So Patagonia, which brands itself as an "activist company," offers a unique employee benefit—paid time off for workers when they participate in peaceful environmental...
Post date: March 31, 2016
For a number of years, I worked at the New York City headquarters of the advertising agency Ogilvy & Mather. One unmistakable part of the experience was being greeted every morning by bright red wall-to-wall carpeting. Step off the elevator, on any floor, and you were immediately treading upon...
Post date: June 24, 2016
Is your workplace dull, frustrating, and stressful, or is it safe, inspiring, and productive? Maybe somewhere in between? We know the benefits of employee engagement on our businesses. We have seen the remarkable contributions team members make when they are treated with trust, respect, and dignity...
Post date: April 28, 2016
When an organization genuinely supports and promotes the well-being of its workers, the rewards go well beyond health-related cost savings. Establishing a culture of wellness helps create a healthier, more engaged workforce, and that gives an organization a distinct competitive edge. How big an...